Words from Our Satisfied Clients
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"Excellent presenter and trainer, I would highly recommend."
Daniel Webber
Director
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"We’ve had the pleasure of working with Insurance Training Australia several times, and each experience has been outstanding. Oren is warm, approachable, and incredibly helpful when it comes to tailoring sessions that suit our team’s needs. He has a remarkable ability to make insurance training clear, practical, and engaging—regardless of your level of experience in the industry. His sessions are thoughtfully designed with real-world scenarios, allowing our staff to walk away with insights they can apply immediately. Oren’s depth of knowledge and infectious energy create an inclusive learning environment that resonates with everyone involved. If you're seeking training that’s insightful, impactful, and genuinely enjoyable, we recommend connecting with Oren and Insurance Training Australia."
Lisa Woolf
Head of People, Culture & Projects
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"Our brokerage has utilised ITA numerous times and Oren’s training was highly valuable for our team.
His sessions are well paced, clear and help break down insurance concepts into clear, practical insights that resonated with our whole team —from broker assistants to senior brokers. Oren has an engaging delivery style and commitment to understanding how each person learns, creating a learning environment that was both supportive and inclusive. Our staff have had nothing but positive feedback after each ITA training session and have left the training not only more knowledgeable and capable, but more confident."
Chet Foong
Head of Commercial Strategy & Operations
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"Oren provided us with a very personalised experience from the first moment we reached out to him for training. His experience as a career broker is invaluable to what he has to offer. He worked with us patiently over several months so that we were able to arrange the training at a time that suited our needs best. Oren’s offering is unique to our space with few options for face-to-face learning. Oren puts a real emphasis on the importance of this which was only reinforced by our team’s experience on the day. The team enjoyed the interactive elements of the training and had a positive experience overall. We look forward to working with Insurance Training Australia again in the not-too-distant future."
Lisa Leurs
Chief Executive Officer
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“We engaged Oren Jacobi of Insurance Training Australia to deliver company-wide training in the areas of professional communication, record-keeping, and specific product knowledge. Oren has a very rare depth of experience as a professional liability broker and wholesaler in multiple jurisdictions. He is also a passionate believer in improving staff education to improve client service and team culture. Our staff benefited greatly from Oren’s highly professional suite of training and I thoroughly recommend his services to any insurance industry group".
James Sinclair
Chief Executive Officer
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"We highly recommend Oren Jacobi from Insurance Training Australia for the inhouse training requirements of Broking Entity employees. Oren has a thorough understanding of what a broker does and the role of a broker and utilises his hands on experience to train, guide and enhance the knowledge base of insurance professionals. Oren is well organised and a pleasure to deal with from the initial contact to the delivery of PD Certificates for course attendees."
Sherren Hepburn
Chief Operating Officer
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"Well delivered Oren. The material was insightful and well received by the team."
Mark Palframan
Director
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"Oren delivers incredibly thought-provoking sessions that generate productive team discussions. The comprehensive modules provide insight and value for all participants."
Jackie Snowdon
Manager - Agencies
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"I wholeheartedly recommend Oren for his exceptional professionalism and his ability to deliver comprehensive yet clear training programs consistently. Oren actively engaged with our team, demonstrating a genuine commitment to ensuring everyone's understanding. He took the time to address any questions, fostering an environment of open communication.
Having experienced Oren's training sessions, I am confident in stating that all brokers stand to benefit significantly from attending one of his sessions. His expertise and dedication make him an invaluable resource, and his training programs are an asset for anyone seeking to enhance their knowledge and skills in the industry. Oren's commitment to excellence truly sets him apart, and I am grateful for the positive impact he has had on our team."
James Skiadas
Director
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"ITA delivered an insightful and very engaging in-person session to my team and I. Oren’s pace, delivery techniques, and approachable demeanour created the space to maximise their learning. His many years of experience as a broker only made the session even more relevant and valuable. Our team’s information retention has been extremely high (certainly more so than most could achieve with online training) and the course content has remained front of mind long after the session has concluded. ITA's training has strengthened our business incredibly and reinforced our practices. I would recommend Oren and ITA to any brokerage without hesitation."
Frankie Chen
Managing Director
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“Thank you Oren for sharing your vast Professional Indemnity and Management Liability knowledge with our team. Your easy to understand and visual explanations help demystify the idea that PI and ML are too difficult for most insurance professionals. Your back to basic approach helped cement critical language and terminology only used in our space and it was great to get a refreshed understanding and insight from you based on your experience. We truly appreciated your easy-to-follow presentations and the opportunity to ask many questions.”
Anita Lane
Managing Director - CFC Australia
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"I engaged with Oren on the recommendation of a staff member. They had found his style of training and product knowledge to be spot on when it came to the insurance industry. Since our initial engagement we have run 6 different sessions with Oren with plenty more in the pipeline. His training sessions are engaging, thought provoking and well planned. It's refreshing to have our staff complete face to face training, and I would highly recommend Oren as a solution to your training needs. It's a sound investment."
Rob Lynch
General Manager - Commercial
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"Our team recently completed another training course with Oren of Insurance Training Australia and I cannot speak highly enough of the experience. The combination of theoretical knowledge and practical application provided a well-rounded learning experience for all our team. Oren was extremely knowledgeable, engaging, and took time to ensure that every participant understood the material. I would highly recommend Insurance Training Australia to anyone looking to deepen their understanding of the insurance sector and advance their professional skills."
Simon Goulding
Director
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"Considines Insurance Services have been using Insurance Training Australia since its inception in 2021. We have found Oren’s services invaluable in helping both young and senior staff expand their understanding and improve their skills. Oren’s personable approach, deep industry knowledge, and remarkable ability to simplify complex insurance topics have been invaluable to both my team and me. His insights have consistently enhanced our understanding and confidence in navigating a wide range of insurance matters. I wholeheartedly recommend Oren to any organisation seeking training in his areas of expertise. His contributions can significantly elevate your team's development and overall capability."
David Rice
Director
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"Over a 14-month period from October 2024 to date, we have partnered with Insurance Training Australia to deliver a comprehensive training initiative across our Tasmanian teams. This includes a 12-module program led by Oren Jacobi, and in-person sessions facilitated for two diverse staff cohorts.
The impact has been exceptional. Oren’s sessions were consistently described as engaging, interactive, and rich in depth of knowledge. Staff reported increased confidence and autonomy, with tangible outcomes such as new clients, clearer understanding of uninsured risks and resolved client challenges directly linked to the training. The modules were practical, relevant, and immediately applicable to our brokerage environment.
Feedback from Branch Managers highlighted the value added to our business - staff are now better equipped to handle complex scenarios and demonstrate greater initiative in their roles. This also included additional cover for clients on those risks that had been uninsured.
While it’s difficult to isolate numerical outcomes due to market dynamics and staffing changes, the qualitative benefits are clear. This program has strengthened our operational capability and reinforced our commitment to investing in our people - a philosophy we believe is essential for long-term success in the Insurance brokerage industry.
We’re proud to have made this investment and encourage others in the industry to consider the transformative power of targeted, expert-led training."
John Farrell
Director